Matrix Marketing Privacy Policy

​​1) Information We Collect

We collect information in three ways: (a) directly from you, (b) automatically via cookies and similar technologies, and (c) from service providers and partners.

 

A. Information You Provide

• Contact details (name, email address, phone number, company, job title)

• Account or profile information (username, preferences)

• Support communications and form submissions (messages, survey responses)

• Transaction details (billing/shipping info, order history). Payment card data is processed by our payment provider(s); we do not store full card numbers.

• Content you submit (reviews, comments, uploads)

 

B. Information Collected Automatically

When you visit or use the Services, we and our service providers automatically collect:

• Device and network data (IP address, device/browser type, operating system, language)

• Usage data (pages viewed, links clicked, referring/exit pages, search terms, timestamps)

• Approximate location (derived from IP address)

This information is collected via cookies, web beacons, pixels, local storage, and similar technologies. See Section 6: Cookies & Similar Technologies for details and choices.

 

C. Information From Service Providers/Partners

We may receive limited personal information from Wix and other vendors (e.g., analytics and customer support tools) necessary to operate and improve our Services.

 

2) How We Use Information

We use personal information to:

• Provide, operate, and improve the Services

• Process transactions and provide customer support

• Communicate with you (service updates, responses, administrative notices)

• Personalize content and measure performance of our website and campaigns

• Maintain security, prevent fraud, and debug

• Comply with law, enforce terms, and protect rights

Legal bases (where applicable): performance of a contract, legitimate interests (e.g., site security, analytics), consent (e.g., non‑essential cookies/marketing), and compliance with legal obligations.

 

3) Sharing of Information

We share information with:

• Service providers/Processors that host, secure, analyze, support, or process payments for our Services (e.g., Wix.com Ltd., analytics vendors, payment processors, email and customer support tools). These parties may only use personal information as directed to provide their services to us.

• Professional advisors and authorities where required by law or to protect our rights

• Business transfers (e.g., merger, sale of assets), subject to continued protection of your information

 

We do not sell your personal information for money. If we ever engage in activities that constitute a “sale” or “sharing” under certain US state privacy laws (e.g., cross‑context behavioral advertising), we will update this Policy, provide a “Do Not Sell or Share My Personal Information” link or equivalent mechanism, and honor Global Privacy Control (GPC) signals. You can always opt out of marketing emails via each message.

 

4) Data Retention

We keep personal information only as long as necessary for the purposes described above (for example, tax and accounting records may be retained up to 7 years) and as required by law. When no longer needed, we delete or de‑identify the information.

 

5) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the information we process. While no system can be guaranteed 100% secure, we continuously work to protect your information. If you believe your account or interaction with us is no longer secure, contact us immediately at support@matrixmarketing.net.

Payments: If we accept payments online, they are processed through providers that comply with PCI‑DSS standards. We do not store full card numbers on our servers.

 

6) Cookies & Similar Technologies (Wix‑Specific)

Cookies are small text files stored on your browser that help the site function and help us understand how it is used. On Wix, when you first visit the site only essential cookies load. Non‑essential cookies (e.g., for analytics or marketing) load only after you give consent via the cookie banner. You can change your choices at any time using the banner’s privacy trigger (usually a floating widget) or your browser settings.

 

A. Cookie Categories We Use

• Strictly Necessary (Essential): Required for the site to function and to keep it secure (cannot be switched off).

• Functional: Remember choices and improve your experience.

• Analytics/Performance: Help us understand site traffic and usage to improve performance.

• Advertising/Marketing: Used to deliver and measure ads, including across websites.

 

B. Essential Cookies Set by Wix (examples)

Names, purposes, and durations come from Wix’s own documentation. Your site may use additional cookies depending on the apps and integrations you enable.

Cookie NamePurposeDurationType

XSRF‑TOKENFraud‑prevention/CSRF protectionSessionEssential

hsSecurity cookie (legacy)SessionEssential

svSessionSession identification6 monthsEssential

SSR‑cachingPerformance/rendering24 hoursEssential

TS*Attack detection (various TS cookies)SessionEssential

bSessionSystem effectiveness measurement24 hoursEssential

fedops.logger.sessionIdTracks session errors & resilience12 monthsEssential

_wixAB3|*Site experiments (A/B testing)6 monthsEssential

server‑session‑bindAPI protectionSessionEssential

client‑session‑bindAPI protectionSessionEssential

 

C. Non‑Essential Cookies (Examples)

Depending on your configuration, the following may be used only after consent:

• Analytics: Google Analytics (e.g., _ga, _ga_*), Wix Analytics

• Marketing/Advertising: Meta Pixel (e.g., _fbp), Google Ads/DoubleClick (e.g., IDE), email marketing pixels, social plugins

• Functionality: Embedded maps, videos, chat widgets, booking or form apps

Note: Third‑party apps from the Wix App Market and any custom code you add may set their own cookies. Run the Wix/Usercentrics “Website Scan” regularly and update this table if the set of cookies changes.

 

D. Your Choices

• Cookie Banner: Use the banner’s controls to allow only selected cookie categories or to withdraw consent later. You can resurface the banner via the privacy trigger.

• Browser Controls: You can block or delete cookies in your browser; see links in Section 12.

• Analytics Opt‑Out: Google provides a browser add‑on that prevents Analytics from collecting data about your visits.

• Global Privacy Control (GPC): If your browser sends a GPC signal, we treat it as a valid opt‑out request for any activities classified as "sale" or "sharing" of personal information under applicable law.

 

E. Consent Mode (for Google tools)

Our banner is compatible with Google Consent Mode. If you reject Analytics/Marketing categories, Google tags are adjusted to respect that choice.

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7) Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, object to or restrict certain processing, and withdraw consent. You can exercise these rights by emailing support@matrixmarketing.net. We will verify your request consistent with applicable law and respond within the required timeframes.

 

US State Privacy Rights (e.g., CA, CO, CT, VA, UT)

Residents of certain US states have additional rights, including the right to opt out of targeted advertising, the sale or sharing of personal information, and certain profiling. If our practices bring us within scope of those laws, we will provide the required notices and opt‑out mechanisms (including honoring GPC signals). You may also designate an authorized agent to make requests on your behalf.

 

EEA/UK (GDPR) Rights

If you are in the EEA or UK, you have rights under GDPR including access, rectification, erasure, portability, restriction/objection, and the right to lodge a complaint with your local Data Protection Authority.

 

8) International Data Transfers (Wix Hosting)

We use Wix to host and operate parts of our Services. Your information may be stored or processed in the United States, the European Union, Israel, and other locations where Wix or its subprocessors maintain facilities, subject to appropriate safeguards (e.g., Standard Contractual Clauses and adequacy decisions). By using the Services, you understand that your information may be transferred to these jurisdictions.

 

9) Children’s Privacy

Our Services are not directed to children under 13 (or older, as required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.

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10) Third‑Party Links and Integrations

The Services may link to third‑party sites, apps, or services. Their privacy practices are governed by their own policies. Review their privacy information before interacting with those services.

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11) Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date will reflect the latest changes. Significant updates will be posted on this page and, if appropriate, notified by email or banner.

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12) Managing Cookies in Your Browser

Here are links to manage cookies in major browsers:

• Firefox

• Internet Explorer / Edge

• Google Chrome

• Safari (macOS)

• Safari (iOS)

• Android

You can also opt out of Google Analytics by installing Google’s Analytics Opt-Out Browser Add-On.

 

13) Contact Us

Matrix Marketing.net, LLC
Email: support@matrixmarketing.net
Subject line: “Privacy Request”

 

If you contact us, please include your name, contact information, nature of the request, and any relevant details (e.g., the email address used on our site).